Sam Davyson - Latest Comments in Controversy over app to convert 0870/0845 numbers to cheap alternatives

Re: Controversy over app to convert 0870/0845 numbers to cheap alternatives

Roger White — Mon, 05 Dec 2011 09:44:20 -0000

Did anyone find out if this story was true? It's a great app and saves users so much money in both the short and long term

Re: Controversy over app to convert 0870/0845 numbers to cheap alternatives

Anthony — Sat, 08 May 2010 03:51:32 -0000

Among all non-geographic numbers available 0800 numbers are most prevalent for small and medium size business. Products and services that are available in plenty can win an edge over competitors by advertising a 0800 number. 0800 numbers are free phone numbers as against any 0845 numbers or 0844 numbers. It is obvious that a customer will call up a company for which he doesn’t have to pay a price. This is what makes this number more competitive than others.
An inbound call to this number is free for customers but it’s billed to the owner of the number. Calls are billed per second and this makes it more and more cost effective. But it is important to remember that calling 0800 number from mobile phones can be expensive.
0800 numbers come with a wide range of call management features and are absolutely free. All important features like call hunt group, call routing, voice and fax mail box, call queuing, IVR menu and many more are just sufficient for efficient handling of inbound calls for a small enterprise. 0800 numbers have enabled small business to operate in a way that was unthinkable sometime ago. Any feature that you may require to suit your needs can be added easily a monthly fee.

Re: Controversy over app to convert 0870/0845 numbers to cheap alternatives

Ronald — Fri, 07 May 2010 02:21:53 -0000

These 03 numbers are called intelligent numbers. Intelligent numbers offer a wide array of call management and distribution service to any organization. They help an organization in managing tons of customer calls effectively that would otherwise seem impossible without intelligent numbers.

Internally, they aid in greeting every call professionally through custom announcement and with an IVR menu guide customers to the correct department without any hassles and confusion. It allows a company to take hundreds of calls through just one number. If a customer support executive is not available at his desk, the call will be diverted to another executive. All this is done without any human intervention. While the customers are waiting to be attended, they can hear to custom announcements about the latest product and services of the company.

It not only aids efficient call distribution and management within the organization but it also allows international distribution of calls to the customer service located overseas. This feature is called international routing.

For organizations that outsource customer support or marketing service through work from home professionals, call hunting and remote access plans can be very beneficial.
Other features that indirectly help in improving call efficiency are call recording, call queuing, call wishper, online transaction history, force caller Id etc.

All freephone 0800 Numbers, 0845 Numbers, 0844 Numbers and 03 Numbers are intelligent numbers. They are full of features that can be utilized by an organization of any size.

Re: Controversy over app to convert 0870/0845 numbers to cheap alternatives

noel liverton — Tue, 22 Dec 2009 19:39:08 -0000

02 are indeed naughty people for denying 0870 but they cant deny 03 numbers

Re: Controversy over app to convert 0870/0845 numbers to cheap alternatives

Mark — Wed, 07 Oct 2009 08:13:14 -0000

Just to let you know Ofcom has now made a decision about 0870 numbers as you can see from their news page http://www.ofcom.org.uk/med...

If things go to plan this will bring 0870 call charges more in line with 03 numbers which seems a bit pointless. Hopefully mobile operators will do something about 0870 call charges soon